Last updated: 2025.09.03
JJCC Equipment (“JJCC”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit or interact with our website (the “Website”), contact us, or respond to our social network advertisements. Please read this Policy carefully. If you do not agree with this Policy, please do not use or access the Website.
1. Data Controller
The data controller responsible for the processing described in this Policy is:
Jiangsu Jingjiang Forklift Truck Co., Ltd
No. 2 Jiangfang West Rd, Chengnan Industrial Park, Jingjiang, Jiangsu, China
Email: info@jjccgroup.com.cn
If you are located in a jurisdiction where a local entity is responsible for data processing, the local entity’s details will apply to processing carried out by that entity.
2. Personal Data We Collect
We collect personal data you provide directly to us and information automatically collected when you use the Website.
a. Data you provide voluntarily
- Contact information (name, company, email address, telephone number) when you use contact forms or request information.
- Information you supply when you enquire about products or services, request a quote, subscribe to newsletters, register for events, or otherwise communicate with us.
- Any personal data you provide in response to our social network advertisements or campaigns.
b. Data collected automatically
- Usage data and analytics (pages viewed, duration, referral source, device and browser information, approximate geographic location).
- Cookies and similar technologies used for analytics and site functionality.
- IP address (see Section 5 regarding anonymisation).
We do not knowingly collect personal data from children under the age of 16. If we become aware that we have unintentionally collected such data without parental consent, we will take steps to delete it.
3. How We Use Personal Data
We use personal data for the following purposes:
- To respond to your enquiries and fulfil requests (e.g., provide information, quotes or support).
- To operate, maintain and improve the Website and our services.
- To communicate with you about our products, services, events and promotions where you have consented to receive such communications.
- To analyze Website usage and trends and compile statistics to improve user experience.
- To serve and measure the effectiveness of our online advertising and social media campaigns.
- To comply with legal obligations and protect our legal rights.
We process personal data on a legal basis that may include your consent, the performance of a contract, our legitimate interests (for example, to improve our Website, to run our business, and to communicate with you), and/or compliance with legal obligations. Where local law requires it, we will rely on and record your consent.
4. Google Analytics and Cookies
Our Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to help us understand how visitors use the Website.
- Cookies: Google Analytics uses cookies (small text files stored on your device) to collect standard internet log information and visitor behaviour information in an anonymous form.
- IP handling / anonymisation: We supplement Google Analytics with IP anonymisation (gat._anonymizeIp();) so that, in normal circumstances, your IP address is truncated or anonymised within the European Economic Area (EEA) prior to transfer to servers in the United States. Only in exceptional situations would your full IP be transmitted to Google servers in the United States and truncated there.
- Storage and processing: Information generated by the cookie about your use of the Website is transmitted to and stored by Google on servers in the United States and used to evaluate Website use, compile reports and provide other services relating to Website activity and internet usage. Google’s processing of data is governed by Google’s terms and privacy policies.
- Opt-out: You may refuse cookies by changing your browser settings (please note this may limit functionality). You can also prevent Google Analytics from collecting information about your use of the Website by using Google’s opt-out tools (search for “Google Analytics Opt-out Browser Add-on”) or by using the opt-out mechanism we provide on our Website. If you use the opt-out mechanism on our Website, an “opt-out cookie” will be applied to your browser to prevent future collection of your data on this Website.
5. Cookies and Similar Technologies
We and our third-party service providers use cookies and similar technologies for purposes including functionality, analytics and advertising. Cookies that enable essential Website functionality are necessary for the Website to operate and cannot be disabled from our side. You can control cookie settings via your browser (delete cookies, block cookies, and set preferences). Please consult your browser’s help pages for instructions.
6. Social Network Advertising and Third-Party Platforms
If you engage with our social media advertisements or campaigns and provide personal data (for example by submitting an enquiry via a social network ad), we will use that information to respond to your enquiry and to fulfil the promotional or communication purposes for which you supplied it. We may share your contact information with trusted third-party partners (such as marketing or logistics providers) where necessary to process and fulfil your request. We remain committed to ensuring such partners protect your personal data and only process it in accordance with our instructions and applicable law.
7. Disclosure and Sharing of Personal Data
We may share personal data with:
- Service providers and subprocessors who perform services on our behalf (e.g., hosting, IT support, analytics providers, marketing platforms, customer relationship management).
- Trusted partners for the purposes described above (e.g., to fulfil your requests made through social ads).
- Legal and regulatory authorities where required by law, to protect our legal rights, or to respond to lawful requests.
We require that third parties we engage implement appropriate safeguards to protect personal data and use it only for the purposes for which it was shared.
8. International Transfers
Personal data collected via the Website may be transferred to, stored in, and processed in countries other than the country in which you reside (including the United States). Where transfers occur, we will ensure that appropriate safeguards are in place (for example, standard contractual clauses, other lawful transfer mechanisms, or that the transfer is otherwise permitted by applicable law). By using the Website and submitting personal data you consent to such international transfers. If you would like more information about the safeguards used for data transfers, please contact us (see Section 14).
9. Data Security
We implement organisational, technical and administrative measures intended to protect personal data against unauthorised access, disclosure, alteration and destruction. While we take reasonable steps to safeguard your data, no transmission over the internet or storage system is completely secure; absolute security cannot be guaranteed.
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, to comply with legal obligations, to resolve disputes and enforce our agreements. Retention periods vary depending on the type of data and the purpose for which it was collected. If you wish to know the retention period that applies to your personal data, please contact us.
11. Your Rights
Depending on your jurisdiction and applicable law, you may have certain rights in relation to your personal data, including:
- Right of access to a copy of your personal data;
- Right to rectification of inaccurate or incomplete data;
- Right to erasure (right to be forgotten) in certain circumstances;
- Right to restriction of processing;
- Right to object to processing based on legitimate interests or direct marketing;
- Right to data portability where processing is based on consent or contract and carried out by automated means; and
- Right to withdraw consent (where processing is based on consent).
To exercise these rights or for enquiries about your personal data, contact us using the details in Section 14. Where applicable, we may need to verify your identity before responding to requests. You also have the right to lodge a complaint with your local data protection authority or regulator.
12. Third-Party Websites and Links
The Website may link to or embed content from third-party websites. This Policy does not apply to third-party sites. We are not responsible for the privacy practices, content or security of those third-party platforms. We encourage you to read the privacy policies of any site you visit.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated Policy on the Website with a revised “Last updated” date. Where required by law, we will seek consent for material changes.
14. Contact Us
If you have questions, requests or complaints about this Privacy Policy or our processing of your personal data, please contact:
JJCC Group
No. 2 Jiangfang West Rd, Chengnan Industrial Park, Jingjiang, Jiangsu, China
Email: info@jjccgroup.com.cn
We aim to respond to reasonable enquiries promptly.
15. Additional Information and Legal Notices
- Consent: By using the Website and by providing personal data (including via social network ads), you consent to the collection and use of your data as described in this Policy. Where we rely on consent as the lawful basis for processing, you may withdraw that consent at any time by contacting us; withdrawal will not affect the lawfulness of processing prior to withdrawal.
- Jurisdictional differences: This Policy provides general information and does not override any mandatory local laws or consumer protections that may apply to residents of specific jurisdictions (for example the EU’s GDPR or the Australian Privacy Act 1988). If you are an EU or Australian resident, additional rights and protections may apply.
- Third-party processors: Specific third-party processors (such as Google) operate under their own privacy policies. For details about Google Analytics’ terms and privacy practices, please review Google’s documentation (search for “Google Analytics Terms of Service” and “Google Analytics Privacy Overview”).